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Home Planning Interattivo e Dispacting

Planning and Dispatching

planning and dispatching

 

Assistance.Net has two modules that will help you organizing and planning activities of your engineers, based on your needs, be it data, resource or timing. You can view the interactive graphic planning to plan simply and directly through the appointment book color codes instant: you will see a different color status of each action (whether booked, canceled, confirmed, run).

 


Functionality of these modules are truly innovative and efficient. Find out below>>

Interactive planning:

  • list of technician and timetable that you set according to your needs;
  • you can see all the work assigned to technicians;
  • different colors can highlight each intervention status;
  • you can see on the grid ready for the display of action, the associated interventions, but even those not assigned to technicians;
  • with a double click on the number of intervention not yet assigned, you will have access to the form of tickets so you can select an available operator: at rescue the planning is updated automatically;
  • you can set filters on several criteria, such as: date, employee, job, customer, area, interventions assigned or not assigned;
  • you can quickly insert an operation mode drag / drop;
  • selecting a time and pressing the right mouse button, you get entry to the flight of a new intervention, to make instant organization of human resources;
  • you can print and export (eg Excel) any part of the intervention;
  • you can customize the entries of the form (indicating for example the hours beginning and end of the workday).

Dispatching:

  • potrai assegnare gli interventi in maniera massiva (ad esempio delegando ad un unico tecnico 100 interventi);
  • potrai stabilire filtri per eseguire il dispatching.

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